FAQs

Regular questions & answers are presented here in the FAQs area.

Knowledge Base

The fastest way to get support is finding the answer through Knowledge Base system.

Live Chat

Click for live chat, and wait for the next available Support Expert. You will get a response during our normal working hours.

  • This field is for validation purposes and should be left unchanged.

Support Policy

We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).

Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7